Legal Center

Website Accessibility

Our commitment to making our website accessible to everyone.

Our Commitment to Accessibility

MortgageCS is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make mortgage information and services available to all."

Accessibility Features

Our website includes these accessibility features:

  • Alternative text for all images
  • Proper heading structure (H1-H6)
  • Sufficient color contrast (4.5:1)
  • Full keyboard navigation support
  • Clear and consistent navigation
  • Descriptive link text
  • Resizable text up to 200%
  • Focus indicators on all interactive elements

Alternative Access Methods

If you need assistance accessing any information on our website, we offer multiple alternatives:

Phone Support

Call us at (215) 987-2602

Email Assistance

In-Person Help

Schedule an in-person meeting

Transparency & Limitations

Known Issues We're Addressing

  • Some older PDFs lack proper tagging
  • Complex calculators need optimization
  • Video captions being added progressively
  • Some data tables need better headers

Third-Party Content

While we strive to ensure all content is accessible, some third-party content or tools may be outside our control. We work with partners to encourage accessibility in their products and provide alternatives when possible.

Accessibility Feedback

We welcome your feedback on accessibility. If you encounter barriers or have suggestions:

Contact Our Accessibility Team

Response within 2 business days

When reporting an issue, please include:

  • The web page address (URL) where you encountered the issue
  • Description of the problem you experienced
  • The assistive technology you were using (if any)
  • Your browser and operating system
  • Your contact information for follow-up

Accessibility Support

We're Here to Help

Everyone deserves equal access to mortgage education. Let us know how we can assist you.